Can you credit my balance back onto my credit card?
Unfortunately, no. We are only able to provide a check for the refund amount. We apologize for any
inconvenience this may cause.
What if I don't have the last 4 digits of the credit card used to charge the QuikPay balance?
Please send us as much identifying information about yourself as possible. You can include your mailing address, billing
address, or the name and address of someone you sent a card to. As soon as we are sure we know it is you, we
can issue the refund.
I have my address book in NotesByMail. Can I get it?
Please let us know that in your email to us, and we will export your address book to an Excel spreadsheet and
email it to you.
Can I get copies of the cards I have saved or sent?
Unfortunately, no. We are not able to provide that to you.
What if I just recently placed an order?
Any orders submitted on or before January 10, 2013, will be processed and delivered as scheduled.
What if I have a problem with a card I recently sent?
Please email us at the address provided above with a description of your problem, and someone will follow up with you.